Get Help
Welcome – You Are Not Alone
If you or your family need food, clothing, housing support, job assistance, or help navigating a difficult situation, West Side Catholic Center is here for you. All services are free, offered with dignity, and available to anyone in need.
Our team will meet you where you are and help you take the next step toward safety, stability, and hope.
START HERE: HOW TO ACCESS SERVICES
Walk-In Services
(No Appointment Needed)
Available at the Resource Center:
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Hot meals
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Mailboxes and phone access
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Day shelter hospitality
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Advocacy and referrals
(Appointment Needed)
Available at the Resource Center:
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Showers and hygiene support
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Clothing appointments (scheduled in person)
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Support with ID recovery, benefits, and more
If you're unsure where to start, just walk in—our staff will help you find the right service.
Housing & Shelter Access
For Moriah House and housing programs:
You must first contact:
Cuyahoga County Coordinated Intake
Phone: (216) 674-6700
Hours: Monday–Friday, 8 am – 8pm
Once you're connected, WSCC staff will assist with next steps, planning, and support.
Employment Services Access
If you're interested in job training or employment support:
Call Workforce Development at
(216) 631-4741 ext. 146.
We will help you understand program
options and get started.
WHAT TO EXPECT
At WSCC, every person is welcomed with compassion and respect.
We follow a trauma-informed approach, meaning our environment is designed to be safe, supportive, and free of judgment.
You can expect:
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Friendly, respectful staff and volunteers
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Free services — no insurance, payment, or fees
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A calm, welcoming atmosphere
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Clear guidance on next steps
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Your goals at the center of the conversation
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Privacy and confidentiality
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A safe place to rest, reset, and receive care
Your dignity matters here.
We are here to support you—no matter your situation.
LOCATIONS & HOURS
Resource Center: Services: Meals, day shelter, showers, clothing, hygiene items, advocacy, outreach, wellness programs.
Address
3135 Lorain Avenue
Cleveland, OH 44113
Hours
Monday-Friday 9am-3pm, Saturday 9am-10am and
4:30-5:30pm.
FREQUENTLY ASKED QUESTIONS
Do I need an appointment?
Most services do not require an appointment. Come as you are.
Do I need ID?
No.
And if you need help getting ID, we can assist you.
Does it cost anything?
Never. All WSCC services are completely free.
Who can receive services?
Anyone in need—individuals, families, seniors, youth, and veterans.
Can I bring my children?
Yes. Families are welcome in most programs.
How do I get into Moriah House?
You must contact Cuyahoga County Coordinated Intake first.
What if I don't know what I need?
Just come in. We'll help you figure it out.
Do I have to live in a certain area to receive help?
No. WSCC serves anyone seeking support.
“When I came to WSCC, I was overwhelmed and unsure where to turn. The staff welcomed me with kindness and treated me with dignity from the moment I walked in. With their help, I found stable housing and began rebuilding my life. WSCC didn’t just support me — they gave me hope for the future.”
— Client, Housing Services
You are welcome here.
You are safe here.
And we are here to support you.
If you have questions, call (216) 631-4741 or visit the Resource Center.